Fast, friendly tech help when you need it — right from the start.
Clear, patient help—explained in plain English, at your pace.

The Right Click
Week of February 16, 2026Each week, Chip shares a simple, one-page tech tip to help you stay confident and safe online — no jargon.👉 View the Weekly Cheat Sheet (PDF)
Click “Master Tip Index” below to view all 52 Cheat SheetsClick “View Chip Tip Archives” under RGE Archives below to browse tips by date
👉 View the Master Tip Index (PDF)
Red Glen Electronics (RGE) — Archives
Looking for a deeper dive?Each month, RGE offers a Tech Seminar for Seniors with slides, handouts, and a video replay.
👉 Click “Monthly Seminars”
Overview: The RGE Story (2:09 min)• By a Boomer, for Boomers — and anyone who wants plain-English tech help.• Tech help you can trust — not tech help in a rush.• Local support at a reasonable $50/hr, with Senior discounts.• Peace of mind — one device (and smile) at a time.Meet Chip — our friendly digital sidekick who keeps tech learning simple.
He may appear in different robotic “looks” now and then — he likes variety.

Sidekick Chip — RGE’s team mascot as "The Thinker".
Parody inspired by “The Thinker” (original art by Eric Joyner; image generated using DALL·E by OpenAI).

Here's a quick RGE tip:
Keep your phone in portrait for easier reading.
Flip to landscape for full-screen videos.
Start Your Tech Confidence PathThis quick roadmap shows the easiest way
to build your tech confidence—one comfortable step at a time.👉 View the RGE Tech Confidence Path(PDF)
Next: RGE Training Website

Caricature of “Grandpa Spuds Oxley,” the friendly, veteran voice you’ll hear throughout RGE’s tech support videos.

Our step-by-step learning materials are available on a dedicated training site.Short, practical guides cover:• How RGE Works
• AI & ChatGPT Basics
• Getting Started with ChatGPT
• Working with Sidekick Chip
• Using AI for Job Searches— available anytime, in any order, based on your interests.
“My goal is to make technology approachable — always with warmth and humor. That way, customers leave feeling empowered, not overwhelmed.”Jim Kallaugher
Home Tech Consultant

Explore Our Services With This Quick & Easy Brochure!• PC & Wi-Fi Setup
• Smartphone & Tablet Support
• AI & ChatGPT Guidance & Safe Browsing
• In-Home or Remote Appointments Available
Local, patient tech help at a reasonable $50/hour — with senior discounts.For home users, retirees, and anyone who wants clear, simple, stress-free tech support.A Boomer helping fellow Boomers.


Why Choose Red Glen Electronics?Local tech support at a reasonable $50/Hour rate• Tailored for Boomers (or younger, too!)
• Easy-to-follow guidance
• No upsells — ever
• Senior discounts availableWhat We Offer:Troubleshooting for PCs/Laptops, printers, Wi-Fi, smartphones, & tablets• Device tune-ups
• Keep devices fast and secure
• Help with service selection & training
• Simplifying technology, one device at a time
Cromwell Senior Center Members — Take Advantage of Free Support and Training every Tech Tuesday!

Video Summary (3:19)Slow Wi-Fi?
Stubborn printer?
Sluggish laptop?We fix it — at your door or online.Life’s too short for tech headaches.
Call Red Glen Electronics and enjoy your devices instead of fighting them.

What neighbors and customers are saying...
Shirley H. – Berlin, CT
Patient, respectful, and proficient.
"Set up my iPhone and iPad and left clear notes.”Neil F. – Rocky Hill, CT
Tech instincts without the crystal ball.
"Saved my work setup and got my dual monitors working.”Cathy D. – Plymouth, CT
Step by step—with kindness and humor.
“Helped me feel confident again with my technology.”Ed C. – Middletown, CT
Highly recommended.
“Fixed both my laptop and desktop—now everything just works.”Joanne M. – Niantic, CT
Fair price. Excellent service.
“Plain-English help and showed up when promised.”Michael R. – Meriden, CT
It's easy to get home tech support: Call Jim.
“Friendly, on-time, and efficient.”

Jim (a real human) with Chip & Spuds
(virtual buddies and team sidekicks) —
The Three Amigos of RGE's Service & Support

Looking for this month's Cromwell Senior Center (CSC) seminar?Click the “View CSC Seminar Archives” button under RGE Archives below for the current month's topic.
How CSC Monthly Seminars WorkRGE's volunteer tech seminars include:• Senior-friendly slides
• Full video replay
• Printable handouts
• Plain-English examples
📘 Click the “Master Seminar Index” below to view all CSC Monthly Seminars, past and scheduled. (Note: A Jan-26 seminar was not presented)
👉 View the Master Seminar Index (PDF)
Red Glen Electronics (RGE) — Archives
Want quick tips between seminars?Chip’s Weekly Cheat Sheets are short, one-page tech tips.
Find them on the Home page.
👉 Click “Home”

View My LinkedIn Resume (PDF) and My LinkedIn Profile (website) for my complete business background
"Helping Everyday Folks Own Their Tech, One Device at a Time."
We keep the jargon out of tech so you can keep the joy in it.
You don’t need to love technology — just feel comfortable using it. That’s where we come in.
Jim Kallaugher
Home Tech Consultant

© 2025 Red Glen Electronics
🕵️♂️ Website Challenge: Find a typo anywhere on our site and win a Root Beer Float!
(Videos don’t count — some on-screen text is just image art, not readable print.)