Red Glen Electronics (RGE) — Home

Fast, friendly tech help when you need it — right from the start.


Clear, patient help—explained in plain English, at your pace.

Feeling stuck? Quick Help starts right here!
If you’re stuck, just text/call — RGE will handle the rest.
↻ Replay

🆕 Chip Tip Weekly Cheat Sheet

The Right Click
Week of February 16, 2026
Each week, Chip shares a simple, one-page tech tip to help you stay confident and safe online — no jargon.👉 View the Weekly Cheat Sheet (PDF)

Click “Master Tip Index” below to view all 52 Cheat SheetsClick “View Chip Tip Archives” under RGE Archives below to browse tips by date

👉 View the Master Tip Index (PDF)


Red Glen Electronics (RGE) — Archives

Missed a weekly tip? No problem — start here.
View Chip Tip Archives
Past weekly tips in one-page PDF format.

Looking for a deeper dive?Each month, RGE offers a Tech Seminar for Seniors with slides, handouts, and a video replay.

👉 Click “Monthly Seminars”


Overview: The RGE Story

🔗 Opens in YouTube (privacy/cookie policies apply)

Overview: The RGE Story (2:09 min)• By a Boomer, for Boomers — and anyone who wants plain-English tech help.• Tech help you can trust — not tech help in a rush.• Local support at a reasonable $50/hr, with Senior discounts.• Peace of mind — one device (and smile) at a time.Meet Chip — our friendly digital sidekick who keeps tech learning simple.
He may appear in different robotic “looks” now and then — he likes variety.

Sidekick Chip — RGE’s team mascot as "The Thinker".
Parody inspired by “The Thinker” (original art by Eric Joyner; image generated using DALL·E by OpenAI).



Website Contents By Section

Here's a quick RGE tip:
Keep your phone in portrait for easier reading.
Flip to landscape for full-screen videos.

Here’s what you’ll find:Your friendly home tech partner.Use the fixed menu above (or the ≡ menu on mobile) to jump to any section on this single, easy-to-follow page.Archives and Training live on clearly labeled companion sites to keep Home Base simple.🤖Weekly Tech Tips
Current Week's Tip + Master Index of Tips
On This Home Base Page
(After RGE Training Link):
📄RGE Handouts
Business card contacts and brochure
🛠️RGE Services
In-home & remote tech support
RGE Customer Feedback
Testimonials from real customers
📅Cromwell Senior Center Seminars
Monthly seminar guide
🧭Website Wrap-Up
Closing overview and next steps


Start Your Tech Confidence PathThis quick roadmap shows the easiest way
to build your tech confidence—one comfortable step at a time.
👉 View the RGE Tech Confidence Path(PDF)


Next: RGE Training Website


Caricature of “Grandpa Spuds Oxley,” the friendly, veteran voice you’ll hear throughout RGE’s tech support videos.

RGE Services & Covered Locales (0:40m)

🔗 Opens in YouTube (privacy/cookie policies apply)


Red Glen Electronics (RGE) — Training

Our step-by-step learning materials are available on a dedicated training site.Short, practical guides cover:• How RGE Works
• AI & ChatGPT Basics
• Getting Started with ChatGPT
• Working with Sidekick Chip
• Using AI for Job Searches
— available anytime, in any order, based on your interests.



Our Business Card Contact Info

Click the arrows to view both sides of the business card
Front of Business Card
Back of Business Card

“My goal is to make technology approachable — always with warmth and humor. That way, customers leave feeling empowered, not overwhelmed.”Jim Kallaugher
Home Tech Consultant



Our Brochure: RGE's Support Snapshot

Explore Our Services With This Quick & Easy Brochure!• PC & Wi-Fi Setup
• Smartphone & Tablet Support
• AI & ChatGPT Guidance & Safe Browsing
• In-Home or Remote Appointments Available

📱 Android Download Tip

After tapping the "Download Brochure" button:
tap the three-dot menu in the upper-right corner,
then select "Download" to save the file.

Local, patient tech help at a reasonable $50/hour — with senior discounts.For home users, retirees, and anyone who wants clear, simple, stress-free tech support.A Boomer helping fellow Boomers.


RGE Brochure Services Overview (0:54m)

▶ Watch Video
🔗 Opens in YouTube (privacy/cookie policies apply)
(Special thanks to Neil Ferreira for his graphic design expertise and assistance.)


Our Services — With a Helpful Video

Why Choose Red Glen Electronics?Local tech support at a reasonable $50/Hour rate• Tailored for Boomers (or younger, too!)
• Easy-to-follow guidance
• No upsells — ever
Senior discounts available
What We Offer:Troubleshooting for PCs/Laptops, printers, Wi-Fi, smartphones, & tablets• Device tune-ups
• Keep devices fast and secure
Help with service selection & training
• Simplifying technology, one device at a time

Cromwell Senior Center Members — Take Advantage of Free Support and Training every Tech Tuesday!


Tech Support Without the Headache

🔗 Opens in YouTube (privacy/cookie policies apply)

Video Summary (3:19)Slow Wi-Fi?
Stubborn printer?
Sluggish laptop?
We fix it — at your door or online.Life’s too short for tech headaches.
Call Red Glen Electronics and enjoy your devices instead of fighting them.

Baldo’s Dad Should Have Called RGE!

…because toddlers can’t fix Wi-Fi.

🔍 Tap image to enlarge. Click anywhere or press Esc to close.

Comic by Cantú and Castellanos. Cropped under fair use.
Courtesy of Andrews McMeel Syndication.
View the series at GoComics




Customer Feedback

What neighbors and customers are saying...

Shirley H. – Berlin, CT
Patient, respectful, and proficient.

"Set up my iPhone and iPad and left clear notes.”
Neil F. – Rocky Hill, CT
Tech instincts without the crystal ball.

"Saved my work setup and got my dual monitors working.”
Cathy D. – Plymouth, CT
Step by step—with kindness and humor.

“Helped me feel confident again with my technology.”
Ed C. – Middletown, CT
Highly recommended.

“Fixed both my laptop and desktop—now everything just works.”
Joanne M. – Niantic, CT
Fair price. Excellent service.

“Plain-English help and showed up when promised.”
Michael R. – Meriden, CT
It's easy to get home tech support: Call Jim.

“Friendly, on-time, and efficient.”

Jim (a real human) with Chip & Spuds
(virtual buddies and team sidekicks) —
The Three Amigos of RGE's Service & Support



RGE's Seminar of The Month

Looking for this month's Cromwell Senior Center (CSC) seminar?Click the “View CSC Seminar Archives” button under RGE Archives below for the current month's topic.


How CSC Monthly Seminars WorkRGE's volunteer tech seminars include:• Senior-friendly slides
• Full video replay
• Printable handouts
• Plain-English examples

📘 Click the “Master Seminar Index” below to view all CSC Monthly Seminars, past and scheduled. (Note: A Jan-26 seminar was not presented)

👉 View the Master Seminar Index (PDF)


Red Glen Electronics (RGE) — Archives

Missed a month? No problem — start here.
View CSC Seminar Archives
Past and future seminars with quick access to slides, handouts, and videos.

Want quick tips between seminars?Chip’s Weekly Cheat Sheets are short, one-page tech tips.
Find them on the Home page.

👉 Click “Home”



Let's Wrap-Up

View My LinkedIn Resume (PDF) and My LinkedIn Profile (website) for my complete business background

"Helping Everyday Folks Own Their Tech, One Device at a Time."
We keep the jargon out of tech so you can keep the joy in it.
You don’t need to love technology — just feel comfortable using it. That’s where we come in.
Jim Kallaugher
Home Tech Consultant


A Closing Word from Jim (Live Video) (0:42)

🔗 Opens in YouTube (privacy & cookie policies apply)

© 2025 Red Glen Electronics
🕵️♂️ Website Challenge: Find a typo anywhere on our site and win a Root Beer Float!
(Videos don’t count — some on-screen text is just image art, not readable print.)


-->