Welcome To Red Glen Electronics (RGE)
Website Contents
As you scroll down, a handy "Quick Navigation" menu bar quickly appears at the top, showing a floating list of content titles. This makes it easy to move smoothly between different sections.
Quick Contact Guide
Use the icons below to quickly connect with Red Glen Electronics:
LinkedIn: View Jim Kallaugher’s professional profile
Email: Send a message to [email protected]
Phone: Call for help at (860) 759-4411
Talk to Chip: RGE’s virtual advisor answers tech questions, step-by-step (v2)
For convenience, these contact buttons are repeated at the bottom of each section — so help is always close at hand.
RGE Overview
Greetings from Red Glen Electronics, your tech co-pilot!
RGE resolves issues with PCs, laptops, smartphones, tablets, and Wi-Fi networks.We educate our customers about computers, mobile devices, and the latest technology trends like Artificial Intelligence (AI) . (See sample training videos by scrolling further down on this website.)With over 20 years of experience, we offer in-person and remote support that is patient and personalized. Our goal is to make technology work for you.Explore RGE's "Handouts, Services, Chip, our AI Tech Advisor, Customer Feedback, and Training Videos" below or through the "Quick Navigation" menu bar above, which includes overviews of "AI/ChatGPT Intro" and resources for "Job Search Success".We offer free travel within a 20-mile radius of Middletown, CT, covering Meriden, Cromwell, Glastonbury, West Hartford, and Hartford. A small fee applies for longer trips. Not sure if you're within range? Just ask!
Brief Recap of RGE Overview (Audio)
Contact Info: Our Business Card
Tech Support Brochure, the RGE Way
Explore Our Services!Quick & Easy Brochure:• Snapshot of RGE's offerings.
• Browse at your pace—no jargon, just solutions:
• Simple PC & Wi-Fi Setup
• Smartphone & Tablet Support
• AI & ChatGPT Guidance & Safe Browsing
• In-Home or Remote Appointments AvailablePlease take a moment to see how we help with everyday tech needs. Perfect for home users, retirees, and anyone looking for stress-free support. "A Boomer Helping Fellow Boomers!"
📱 Android Download Tip
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... because toddlers aren't reliable in real life.
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Comic by Cantú and Castellanos. Cropped under fair use.
Courtesy of Andrews McMeel Syndication.
View the original at GoComics
Our Services — Via Helpful Videos
Why Choose Red Glen Electronics?• Local tech support
• In-home or remote assistance
• Easy-to-follow guidance
• Keep devices fast and secure
• Designed for Boomers and seniors
• Honest support—no upsellsWhat We Offer:• Coverage for PCs/Laptops, printers, Wi-Fi, smartphones, & tablets
• Troubleshooting tech issues
• Device tune-ups and repairs
• Help with service selection
• Simplifying technology, one device at a time
⚠️ Note: Videos open in YouTube—subject to their privacy/cookie policies.
RGE Service Overview
Video Summary: RGE provides in-home and remote tech support for Wi-Fi, computers, mobile devices, and smart gadgets, offering patient assistance to simplify technology use.
Service Options Overview
Video Summary: RGE offers PC cleanup, Wi-Fi repairs, smartphone/tablet support, and tech advice, both in-home and remotely. Ideal for Boomers and those needing compassionate tech help.
Meet Chip -- RGE's AI Tech Bot Advisor
Welcome to RGE's AI Tech Bot Advisor.Start by watching the short video, “ChatGPT for Seniors,” below to learn how ChatGPT — a conversational AI tool developed by OpenAI — makes everyday technology easier to understand.Once you’re familiar with how ChatGPT works, meet Chip™ — RGE’s friendly, on-site virtual tech advisor. Powered by ChatGPT, Chip provides clear, step-by-step answers to common tech questions, from email and Wi-Fi to iPhone issues and more.To create an account to use ChatGPT, click the "Talk To Chip" link below, then click Sign Up and enter your email address (or use a Google, Microsoft, or Apple login). You'll then verify your email and phone number to finish the setup. For many, a "Free" account can handle most of your general questions.Need help with your tech?
Talk to Chip — he’s available anytime and always ready to explain things in plain English, without the tech jargon or the rush.And if you still need a hand?
You can always call, text, or email Jim Kallaugher at Red Glen Electronics using the contact buttons below.
⚠️ Note: Videos open in YouTube—subject to their privacy/cookie policies.
Overview: ChatGPT For Seniors
Video Summary: Understanding AI and ChatGPT
This video highlights the benefits of ChatGPT for seniors, along with safe and smart usage tips.
This link opens “ "Talk to Chip" – RGE's Tech Support Advisor that opens Chip's dedicated ChatGPT session in a new browser tab.
Customer Feedback
Shirley H. – Berlin, CT
"I was overwhelmed trying to set up my new iPhone and iPad. Jim came to the house, set everything up, showed me how to use it, and left me with clear notes. Patient, respectful, and proficient."Neil F. – Rocky Hill, CT
"I thought my WAH desktop was destined for the junk pile, but Jim worked his magic and helped me set up a laptop with attachments so I could use two large monitors at once. It's like he channels tech spirits—with his ThinkPad laptop instead of a crystal ball."Cathy D. – Plymouth, CT
"Red Glen Electronics made me feel confident again with my technology. Jim walked me through upgrading my home Wi-Fi—step by step—with kindness and humor."Ed C. – Middletown, CT
"It's rare to find someone who knows what they're talking about and treats you like a friend. Jim fixed a laptop and a desktop after months of issues. Now everything just works. Highly recommended for anyone who didn’t grow up with this stuff."Joanne M. -- Niantic, CT
"Finally – a tech guy who speaks plain English and shows up when he says he will! Red Glen Electronics helped me set up my new laptop and printer in about two hours. The price was fair and the service was excellent."Michael R. – Meriden, CT
“Jim at Red Glen is a lifesaver. He had my wife's new iMac desktop set up in no time. Friendly, on-time, and gets the job done. It's easy to get home tech support: Call Red Glen."
AI & ChatGPT: Overview & Tech Intro
Why AI & ChatGPT?• Simplifies everyday tasks
• Easy-to-use interfaceWhat you'll learn in the presentations:• Overview Of How ChatGPT Works
• Tech Intro to AI for Essentials Mastery⚠️ Note: Videos open in YouTube—subject to their privacy/cookie policies.
Overview: How ChatGPT Works
Video Summary: An Overview of How ChatGPT Works.
This video offers daily assistance with household tasks. Ideal for everyday use —no jargon.
Tech Intro: AI Starter Kit
Video Summary: AI Learning Starter Kit For Essentials Mastery
This video provides a semi-technical, in-depth 3.5-minute overview of artificial intelligence. It covers key concepts such as machine learning, real-world applications, programming languages, ethical considerations, and practical application suggestions.
📌 Tap image to enlarge. Click anywhere or the “×” to close.
Comic by Jerry Scott & Jim Borgman. Cropped under fair use.
View the original at Comics Kingdom
Original Art by Eric Joyner — shared here for non-commercial use only.
Above Image generated using DALL·E by OpenAI.Parodied "Portrait of 'Chip', the ChatGPT Bot, as the 'Thinker'"
Job Search Success With AI
Learn how to use ChatGPT to:• Create targeted resumes.
• Write personalized cover letters.
• Prepare confidently for interviews.
• Save time and reduce stress with guided, AI-driven support.
• Navigate Applicant Tracking Systems (ATS) by:
--- Using clear, easy-to-read formatting.
--- Avoiding common mistakes on resumes.⚠️ Note: Video opens in YouTube—subject to their privacy/cookie policies.
Job Search Success
Video summary: ChatGPT Enhances Resumes, Cover Letters, and Interview Prep. Time-Saving Tips and Confidence Boosters for Job Searches plus strategies for ATS Navigation with Formatting Guidance.
Let's Wrap-Up
The Red Glen Electronics Story
This video for Red Glen Electronics showcases a Boomer-managed tech support service that provides patient, straightforward assistance with issues like Wi-Fi, phones, and printers. It emphasizes trust, empowerment, and friendly care, demonstrating that proper support can improve tech confidence.
“Helping Everyday Folks Own Their Tech, One Device at a Time.”Jim Kallaugher
Home Tech Consultant
RGE Closing Remarks (Audio)
It has been developed with a combination of AI technology, thoughtful customer feedback, and appreciable human effort.